UX Designer & Researcher

Service design and organisational change. Previously at: Social Finance, Local Digital Collaboration at MHCLG, GDS, Cabinet Office, M&CSaatchi.

Head of Product Management @NHSEngland. Prev. @NHSDigital @HMRCgovUK. Helps teams make better things (including better teams). Views expressed are my own.

Leading digital, data, tech and customer service at Royal Borough of Greenwich. Thoughts on leadership, inclusion and better services. Compulsive optimist.

Independent strategist, designer and team builder. Previously: Agency land big cheese; Senior designer at HMRC, DWP, and NHS Jobs; Design lead on #NHSbeta.

From hacker, software researcher, system engineer to leader, executive, strategizer. Writer: #ArtOfChange #ArtOfLeadership #ArtOfStrategy http://yokosopress.se

Leader — digital/product/service design/research/strategy — and mother